FAQ
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You may now book online and pay for the reservation at the ticket office, call center, Petron Payment Center or EC Pay at 7-11 Stores nationwide.
Need to know about your checked and handcarried baggage? We have ready answers that can help you.
Check out another payment option when booking and buying tickets online.
Need to know what to do after you have booked a flight? We have provided you with questions and answers that can help you.
Questions you might ask before taking the flight.
Answers to questions about our electronic ticketing service.
Check this out to learn more about the conditions and rules of fares before making your ticket purchase.
The best way to enjoy your Mabuhay Miles benefits and privileges is to learn more about them. Here are commonly asked questions with the answers that may help you.
Know about the amount of transfer time that is considered sufficient for a passenger to make a connection between an arriving flight and a departing flight.
Our online booking facility will now allow you to book a maximum of six flight destination for international routes or a combination of international and domestic routes.
Know more about a reloadable prepaid MasterCard issued by BPI that can be used to pay for online purchases.
We have ready answers to assist you in booking your flight and making your online payment successful.
Questions regarding PAL's online check-in process.
We offer this facility to give you easy access to answer some of your concerns regarding your intent to enroll in our airline and corporate training programs.
PAL Mobile connects you to us while you are on the go! Our mobile site gives you more flexibility and convenience. Log on to www.philippineairlines.mobi
Questions you might need to ask on our ongoing fares and promos.
Smart Money enables Smart subscribers to book and buy through our online booking facility. Check the features, benefits and advantages using your Smart Money account.