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October 30, 2013

 

PAL, PALex, gear up for influx of passengers for long weekend


To help manage the expected increase in passenger volume at its airport terminals for the coming long weekend, flag carrier Philippine Airlines and PALex, have coordinated with airport authorities and the Philippine National Police ---Aviation Security Group (PNP-ASG) to put in place measures to ensure the safety and security of domestic and international passengers.

 

The carrier said that it expects a heavy influx of passengers starting on the eve of the long holiday break, which covers November 1, Friday (All Saints’ Day), November 2, Saturday (All Souls’ Day) and November 3, Sunday ---particularly at NAIA Terminals 2 and 3, where PAL /PALEx flights operate.

 

To accommodate more passengers, PAL and PALex have increased the number of its flights to Kalibo, Busuanga, Catarman and Legaspi. Both carriers will also deploy additional staff to man both terminals to ensure that all passengers are adequately served.

 

To ensure orderliness and to help make the expected the long queues and longer waiting times at the terminals more manageable for passengers, the carrier issued the following reminders:

  • Passengers are advised to yield immediately to security checks to be conducted by airport security, as these will help ensure their own safety.
     
  • Passengers are advised to arrive earlier than usual for their flights. For those with domestic flights, it is best to be at the airport two to three hours before their scheduled flights.

  • For passengers on international flights, it is ideal to arrive a minimum of three hours before their flights.

  • For hassle-free entry at the airports, it is important to bring proper identification and a copy of one's ticket.

  • Those who purchased their tickets online are advised to bring the credit card used to purchase the tickets, or a photocopy of the same, if the credit cardholder is not the one traveling.

  • Passengers who have yet to book a flight are advised to make reservations immediately and not wait for the last minute.

  • As there will be more people at the airports, everyone is advised to be mindful of their children and personal belongings.

 

For information on flights schedules, passengers may check the PAL/PALEx websites at www.philippineairlines.comand www.flypalexpress.com, as well as the official PAL Facebook and Twitter accounts. Customers may also call the PAL Hotline at 855 -8888 or PALEX reservations at 855 -9999.